Government Case Study

Modernizing City Infrastructure with Unified Technology

CLIENT BACKGROUND

A South Florida municipality engaged MobileMe IT to modernize and unify its technology infrastructure across multiple departments , including City Hall, Fire Departments, and Parks & Recreation facilities. The city’s leadership sought to create a connected government ecosystem that would enhance operational efficiency, improve public safety, and support longterm digital transformation goals.

Over the years, each department had implemented its own mix of IT and surveillance systems, leading to overlapping contracts, redundant spending, and gaps in communication between agencies.

Challenges

Disjointed departmental systems:

Fire, parks, and administrative offices all operated on separate networks, making it difficult to share data or manage resources centrally.
Aging infrastructure:

Legacy switches, limited bandwidth, and outdated cabling restricted performance and prevented new technologies from being adopted.
Siloed security systems:

Surveillance and access control systems from multiple vendors were uncoordinated, creating blind spots and inconsistent security standards.
Limited scalability:

The city’s infrastructure wasn’t designed for future expansion or integration with smart-city initiatives and IoT devices.

Approach

MobileMe IT was chosen for its ability to manage the entire technology lifecycle , from design and cabling to network deployment and managed services , under a single, accountable partner. Our goal was to replace isolated networks with a city-wide fiber backbone and a unified IT and physical security platform capable of serving every department seamlessly.

Discovery & Design

Our engineering team performed a full infrastructure audit across all municipal buildings. We documented each network cabinet, fiber path, and endpoint location to determine both immediate needs and long-term scalability. Working closely with city IT leadership, we designed a new topology that tied City Hall, Fire Departments, and Parks & Recreation into one centralized core through the existing city fiber network.

This redesign allowed each department to maintain operational independence while gaining the efficiency and cost savings of a shared backbone.

Training & Support

Once installation was complete, our engineers trained city staff across departments on the new systems — from accessing shared data to monitoring cameras and managing user permissions. We also transitioned the environment into a managed services agreement, providing continuous monitoring, firmware updates, and proactive troubleshooting to prevent downtime.

The city now has a single point of contact for all technology-related support — reducing administrative overhead and ensuring accountability across departments.

Solution Implementation

MobileMe IT provided an end-to-end modernization plan that included:

Fiber Integration:

Connection of multiple municipal sites to the city’s core fiber ring, enabling high-speed data and video transmission between facilities.
Structured Cabling:

Installation of new Cat6A runs and network cabinets in fire stations, offices, and community buildings, ensuring future-proof bandwidth capacity.
Network Equipment:

Deployment of scalable switching and routing hardware capable of supporting surveillance, IoT, and administrative systems simultaneously.
Surveillance & Access Control:

Consolidation of legacy camera systems into a unified management platform with role-based access and secure cloud retention.
Data Center Enhancements:

Integration of new compute and storage hardware to centralize backups, user authentication, and device management.

MobileMe IT coordinated all vendor relationships, system configurations, and municipal inspections, ensuring every component met state and local code while maintaining full operational uptime during installation.

Results

Unified Infrastructure:

All departments now share a secure, high-speed fiber backbone with centralized oversight.
Enhanced Public Safety:

Fire departments and Parks & Recreation facilities gained real-time access to surveillance feeds, improving incident response.
Improved Efficiency:

City Hall IT staff can now manage users, devices, and cameras across multiple facilities through one interface.
Lower Operating Costs:

Consolidating vendors and centralizing licensing reduced annual technology spend.
Future-Ready Design:

The new system supports scalable upgrades for smart-city initiatives such as connected lighting, traffic sensors, and IoT devices.