Healthcare Case Study

Securing Healthcare Networks and Clinical Operations

CLIENT BACKGROUND

A network of outpatient clinics and medical centers in South Florida partnered with MobileMe IT to modernize its technology infrastructure and enhance operational security. Over time, these facilities had accumulated a mix of legacy systems, third-party IT providers, and security vendors , resulting in inconsistent compliance practices, recurring downtime, and fragmented device management.

The organization needed a reliable technology partner who could unify IT operations, strengthen data and physical security, and ensure regulatory compliance across all locations.

Challenges

Compliance and data governance gaps:

Documentation, retention policies, and device security standards varied by site, increasing audit risks.
Outdated networking and cabling:

Many clinics were operating on legacy Cat5e cabling and unmanaged switches, limiting support for modern medical software and cloud connectivity.
Lack of centralized visibility:

IT staff had little real-time insight into endpoint health, network performance, or security events across facilities.
Disjointed support structure:

Multiple outside contractors handled different components, servers, Wi-Fi, cameras, and access control, with no unified accountability.

Approach

MobileMe IT was selected for its ability to serve as a single-source partner managing every technology layer from cloud to cabling, including network design, endpoint management, and security infrastructure. The goal was to create a unified, compliant, and secure technology environment that could support both administrative and clinical operations while maintaining business continuity.

Assessment & Planning

The project began with a full compliance and infrastructure audit. MobileMe IT engineers reviewed network configurations, user permissions, server room conditions, and physical security layouts across all clinics. Each facility’s cabling, switch capacity, and access points were tested to determine the upgrade path required to support EHR systems, imaging equipment, and secure data transfers.

Working closely with the organization’s compliance officer, our team mapped all IT assets and developed a governance checklist to align technology practices with healthcare data standards and internal policy requirements.

Training & Support

Once systems were live, MobileMe IT trained clinical and administrative staff on secure access procedures, password management, and data handling best practices. Our managed services team assumed ongoing responsibility for updates, monitoring, and response, providing a single point of contact for any IT or security issue.

This proactive approach replaced the clinic’s reactive, multi-vendor model with continuous oversight and accountability.

Solution Implementation

MobileMe IT deployed a multi-layered modernization strategy designed to reinforce both data and physical security:

Network Modernization:

Upgraded network infrastructure to managed switches and secured wireless access points, enabling segmented VLANs for clinical, guest, and administrative devices.
Structured Cabling:

Installed new Cat6A runs, patch panels, and wall terminations in exam rooms, labs, and offices to support higher bandwidth and future scalability.
Endpoint Management:

Centralized device monitoring and policy enforcement through cloud-based management tools, giving IT administrators visibility into every endpoint across locations.
Access Control & Surveillance:

Integrated controlled entry systems with IP cameras to protect patient areas and pharmacy storage, maintaining an auditable record of access activity.
Data Backup & Continuity:

Implemented redundant on-prem and cloud backup systems to safeguard patient data and ensure continuous operations during power or network outages.

All installations were completed during off-hours to prevent disruption to daily patient care operations.

Results

Compliance Alignment:

All facilities now maintain clear audit trails for IT assets, data access, and security activity — ensuring readiness for regulatory reviews.
Enhanced Security Posture:

Consolidated network segmentation and access control reduced attack surfaces and improved response visibility.
Improved Uptime:

Network downtime was reduced by more than 50%, ensuring clinicians have uninterrupted access to electronic health records and imaging systems.
Streamlined Support:

One integrated partner now manages everything from endpoint protection to structured cabling and access control, freeing internal staff to focus on patient care./p>
Scalable Foundation:

The upgraded infrastructure supports future clinic expansion, telehealth initiatives, and advanced monitoring tools.

Technologies Implemented

Structured Cabling (Cat6A and Fiber Backbone)
Managed Networking and Wi-Fi Infrastructure
Endpoint Monitoring and Centralized Management
Access Control and IP Surveillance Integration
Data Backup, Power Redundancy & Continuity Solutions
24/7 Managed Services and Compliance Reporting

Conclusion

By consolidating IT, network, and security operations under a single provider, the healthcare group achieved full operational compliance, measurable uptime improvements, and stronger patient data protection. 

MobileMe IT’s cloud-to-conduit approach ensured that every piece of technology — from cabling to cloud systems — worked together seamlessly.

The result is a compliant, secure, and scalable healthcare IT ecosystem ready to support both clinical innovation and future growth.