Education Case Study

Transforming Education Technology from Cloud to Conduit

CLIENT BACKGROUND

A private university in South Florida set out to modernize its aging classroom infrastructure. Years of piecemeal upgrades left the school with a patchwork of systems from different vendors: multiple AV platforms, outdated cabling, inconsistent Wi-Fi coverage, and security devices that didn’t integrate with their core network. Faculty wanted a seamless hybrid-learning experience; administrators needed scalability, budget compliance, and clear accountability.

The institution also participated in EANS and ClassWallet funding programs, requiring strict adherence to documentation, vendor eligibility, and procurement timelines. Managing several technology vendors simultaneously had become a full-time burden for the internal IT team.

Challenges

  • Fragmented vendor ecosystem:

    Classroom technology, networking, and security were all handled by different providers, leading to compatibility issues and finger-pointing when problems arose.

  • Aging cabling & network bottlenecks:

    Bandwidth demands from streaming, cloud applications, and new devices exceeded the capacity of existing infrastructure.

  • Complex funding compliance:

    EANS and ClassWallet purchasing rules required detailed audit trails, quotes, and proof of delivery that traditional vendors struggled to coordinate.

  • Need for one accountable partner:

    Leadership wanted a single integrator capable of managing everything — from classroom endpoints to cloud enrollment — without losing flexibility across brands.

Approach

MobileMe IT was selected to lead the transformation because of its “cloud-to-conduit” delivery model — handling every layer of the technology stack under one umbrella.

Discovery & Planning

Our team began with a comprehensive site survey of every building and classroom, mapping out existing cabling paths, switch capacities, and wireless heat zones.

We coordinated with the school’s finance department to align project phases with approved EANS and ClassWallet budgets, ensuring compliance and uninterrupted funding flow.

Implementation

Certified low-voltage and networking technicians upgraded structured cabling throughout campus, installing new Cat6A runs, patch panels, and fiber uplinks to support higher bandwidth. Smart panels and classroom AV systems were integrated to allow audio, video, and content sharing without the need for external amplifiers.

Cloud management portals were configured for both device enrollment and endpoint security — enabling centralized control from the university’s IT office.

Design & Procurement

Rather than locking the university into a single manufacturer, MobileMe IT leveraged its multi-vendor ecosystem — integrating solutions from Lenovo, Microsoft, Google Workspace, Verkada, Cisco Meraki, and Ubiquiti.

Each component was selected for interoperability and lifecycle value, not just cost. We handled all procurement, documentation, and delivery confirmations required for EANS reimbursement.

Training & Support

MobileMe IT provided on-site faculty training and created a digital “quick-reference” guide for classroom technology.

The solution was wrapped under a managed-service agreement providing 24/7 remote monitoring, rapid on-site response, and lifecycle tracking for all hardware.

Results

  • Unified accountability:

    The university now has one point of contact for all technology needs — eliminating vendor overlap and drastically reducing troubleshooting time.

  • Improved connectivity:

    Network performance increased by over 60 %, with reliable Wi-Fi coverage across classrooms, labs, and administrative areas.

  • Faster support turnaround:

    Mean time to resolution dropped from days to hours thanks to proactive monitoring and standardized devices.

  • Funding compliance achieved:

    Every purchase met EANS and ClassWallet reporting standards, enabling smooth reimbursement and audit readiness.

  • Enhanced learning experience:

    Faculty can deliver hybrid instruction seamlessly, while students enjoy consistent, high-quality connectivity in every classroom.

Technologies Implemented

  • Network & Infrastructure:

    Cat6A structured cabling, fiber backbone, managed switches, UPS systems

  • Cloud & Endpoint Management:

    Microsoft Intune, Google Admin, Lenovo Device Manager

  • Classroom Systems:

    Smart panels, wireless presentation gateways, centralized AV controls

  • Physical Security:

    Verkada cameras and access-control readers integrated into the same campus network

  • Ongoing Services:

    24/7 monitoring, remote help desk, warranty logistics, and lifecycle management

Conclusion

By unifying procurement, installation, and support under one partner, the university transformed a disjointed IT environment into a cohesive, scalable ecosystem.

MobileMe IT’s “cloud-to-conduit” methodology proved that educational technology can be both integrated and flexible ,  empowering faculty, reducing downtime, and maximizing every dollar of public-funded investment.